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About Russia

Weather

High / Low
21° / 10° C

Currency

1 Saudia Riyal = 14.86 Russian Ruble

Direct Flight

Flight Duration

Jeddah to Russia - 5h 55m
Riyadh to Russia - 5h 55m

PACKAGES

How to book?

All booking must be requested via the online booking platform, holidaysbysaudia.com/moscow. You can directly select a package for Moscow through the website or contact our Holidays Consultant at 9200033136.

Can I choose matches, hotels and dates of travel?

Yes, we have provided different options of travel packages which include flight, hotel accommodation and match tickets with set dates within the tournament period. You will have the option to select from Category 1-3 for your match tickets.

Can I buy only part of the travel package?

No, our Packages must include flights on SAUDIA Airlines, hotel accommodation and match tickets.

Any additional services may be requested and our Holidays Consultant will provide you with a quotation.

Do you accept Group bookings?

Yes, any bookings more than 9 pax is considered a group booking.

For group bookings, you may book through our online booking platform holidaysbysaudia.com/moscow and fill out the online form. Our Holidays Consultant will contact you for more details.

Am I required to get a FAN ID?

Yes, the Russian authorities require each traveler (including children) attending 2018 FIFA World Cup matches to obtain a FAN ID prior to travel as a precondition for access to complimentary public transportation and stadium (along with the ticket). The FAN ID is an obligatory name card which must be issued for each ticket holder (including children). Saudia Holidays will be processing the application of your FAN IDs. This will be included in your Package.

Can we upgrade our flights?

Once confirmed, you will receive a booking reference number (PNR). You will then be responsible to manage all aspects of your air travel. You are permitted to upgrade your SAUDIA Airlines flights to a higher class of travel if available. Upgrade charges apply when doing so. Downgrading to a lower booking class is not permitted.

What happens if my flight is delayed or I miss my flight?

It is the traveller’s responsibility to manage their flight reservation and to communicate directly with SAUDIA Airlines on any flight delays, cancellations or missed flights. Travellers must also be aware of all SAUDIA Airlines check-in requirements, baggage allowances and carry on restrictions. Unfortunately there are no allowances or refunds for any missed nights or matches due to delays, cancellations or missed flights.

ACCOMMODATION & TRANSFERS

What are my accommodation options in Russia?

We are providing multiple options for 3-star and 4-star properties. You will be given the option to choose your accommodation based on availability. In case the hotel you have selected is not available, we will provide you with an alternative accommodation at a similar level of hotel.

Can I change my hotel accommodation?

No, once you have confirmed your booking, you will no longer be allowed to change your booking.

Will my transfers from hotel to stadium be included?

Yes, stadium transfer is included in your Package.

TICKETS

When do I receive my match tickets?

You will receive a match e-Voucher ticket upon booking confirmation. Official tickets will be made available 3 weeks prior to the match and you will receive an email from us on how and when to collect the match tickets.

How many match tickets can I purchase when I buy my package?

Each package purchased comes with one ticket, depending on the preferred match ticket category. Additional match tickets may be purchased but is subject for availability.

What type of match tickets are available?

Saudia Holidays packages allows you to choose from Category 1, Category 2 or Category 3 tickets, subject to availability. However, you will not be given a seat assignment nor select preferred seat inside each category. Ticket allocations are as indicated in the official stadium plans as determined by FIFA and are subject to change.

PAYMENT OPTIONS & REFUNDS

What is the mode of payment?

Securely pay using your MasterCard or VISA credit card. All bookings are considered non-refundable.

Can I get a refund in case of an emergency?

All bookings are non-refundable. In case of non-fullfillment, Saudia Holidays will provide 100% refund.

Do package prices include tax?

Yes, all taxes are included in our packages.

What if I buy the package but do not make it to the match? Can I get a partial refund?

Match tickets are non-refundable.

What is the package price for child and adult?

All prices apply to both adults and children.

Terms & Conditions:

  • Valid only on Flight+Hotel package bookings for Russia from Jeddah & Riyadh only.
  • Package includes flight, hotel accommodation,daily breakfast, stadium transfer and match tickets (Subject to additional charges). All incidental charges incurred in excess of those covered by the package are the clients’ responsibility and must be paid locally or elsewhere as the case may be.
  • All bookings are non-refundable.
  • Offer is available on guest and business class only.
  • Valid for travel from 12 Jun to 16 Jul 2018.
  • Booking period is from 17 Mar to 23 May 2018.
  • Packages and match tickets are subject to availability and on first come first served basis.
  • Not valid in conjunction with any other promotion or offer.
  • Saudia Holidays will not be held liable for any changes to, or even cancellation of the event by the organiser or by the governmental entities. It will not compensate customers for any changes to or adverse impact on a given package for any such reasons. In such cases, Saudia Holidays will forward to the customer any compensation or alternate solutions the event organiser may offer in exchange of the cancellation or adverse changes to the event, only if the event organiser offers any in the first place.
  • The customer is responsible to carry a valid passport and other travelling documents including Fan ID and ticket. To know more about Fan ID, visit https://www.fan-id.ru. Saudia Holidays shall not be held liable for any inconvenience, expense, loss or damage of any kind, if incurred by the customer due to failure of obtaining or producing such documents.